Orders in India, once shipped, are typically delivered in
1-4 business days in metros, and 4-7 business days for the rest of India.
Delivery time may vary depending upon the shipping address and other factors
(public holidays, extreme weather conditions, etc.).
For prepaid orders, if our courier partners are unable to
deliver the product and they send it back to us, we will initiate a refund as
reward points to your hashtags account which will reflect within 24-48
hours of initiation.
In case there is a failure in payment, please retry and keep
the following things in mind:
Please confirm if the information you’ve provided is correct
i.e. account details, billing address, and password (for Net Banking); and that
your internet connection wasn’t disrupted during the process.
If your account has been debited even after a payment
failure, it is normally rolled back to your bank account within 10 business
days. For any further clarification, you can email us at
We respect your privacy. The only information we collect is
your name, email, contact number and billing address. This information is just
used for internal record keeping and we do not share it with any third party
companies. Hashtags does not store any Credit/Debit card or bank account
information. All this information is handled by Razorpay which is our